Combining physical and digital experiences to create Kohler’s award-winning ecosystem
We combined Kohler’s physical and digital product experiences to create a smart, voice-enabled platform for the connected home.
The new platform allows for digital control of Kohler’s kitchen and bath products, simplifying user routines with seamless support for voice.
Defining a connected product strategy
Working closely with Kohler, we established a product strategy that mapped hardware capabilities to customer needs. Our detailed feature matrices defined how product functionality should be prioritized and translated across the platform.
Extensive wireframe documentation helped Kohler’s technical teams anticipate and implement interactions and flows.
In addition to creating an intuitive digital experience, we also worked with Kohler to simplify hardware controls, optimizing for common routines that could be easily accessed using voice.
A focus on voice-first interactions and routines
The mobile application streamlined setup and the creation of routines, while primary product experiences were optimized to ensure seamless integration with popular voice assistants, including Kohler’s own smart mirror.
Creating an extensible design language
With Kohler entering the software space for the first time, our team was also tasked with extending the existing brand language into a new digital design language. Taking cues from the bold, modern character of the Kohler brand, we created a comprehensive, modular design system to unify all of Kohler’s digital products.
Our continued partnership
Kohler launched its new ecosystem of smart products at CES winning CES’s Innovation Award two years in a row!
We continue to build on our partnership with Kohler, working to strengthen its platform and ecosystem as the capabilities around voice and smart home management continue to evolve.